Security Series: Part 1 – Handling Risky Users

Even with the best defenses in place, incidents can still happen. That is the reality of modern IT. Microsoft 365 gives organizations powerful security features, but threats are constantly evolving.

Take this example. A user account logs in from New York at 8 a.m., then shows activity from Europe less than an hour later. Is that really the employee, or has their password been compromised? Alerts like this trigger “risky user” notifications inside your tenant.

But here is the bigger question: what do you do when that alert appears? Do you even know that an account could be compromised within your environment?

Having the basic alerts configured so you can remediate quickly is the first step. But then comes the harder part. Do you change the user’s password? Do you revoke their active sessions? How do you confirm whether the account was truly breached or just traveling?

Post-incident investigation

Remediation is only half of the equation. The other half is understanding what actually happened. Post-incident investigations reveal what the account accessed, what systems may have been touched, and whether any sensitive data was exposed. Audits are key to identifying the behavior of past attackers so you can implement policies that protect against tomorrow’s threats.

Where iKan comes in

At iKan, we specialize in guiding organizations through these moments. We help you configure the right alerts, build a response plan, and ensure your team has confidence in the next steps. We also help design auditing practices that give you visibility into what really happened, so your security posture improves after every incident.

Handling risky users is not just about reacting - it is about being prepared to act with clarity and learning from each event.

Call us today at 833-IKAN4U2 to learn how we can strengthen your response to risky user incidents.